Frequently Asked Questions

If your question isn't answered below, please reach out to us.

About the Fit

How do I put it on?

Skipper shower caps go on in two steps. It's different than elastic shower caps, but you get used to it very quickly!

1. Connect the band around your head, as tight as you like. Connect it along your hairline, and underneath long hair if it isn't already tied up.

2. Gather any loose hair up and place it through the opening in the back. Cinch the opening in the back closed by tightening the drawstring.

Long hair fits best when it is tied up before putting on the cap. If you put it in a mid-bun in the back, it will fit best into the cavity without interfering with the adjustable closure system.

How can I tell if it will fit?

The band adjusts in the back, so it can be tighter or looser to accommodate a range of head sizes. The shell has a lot of room to expand in the back, so long or voluminous hair can be gathered inside.

Band circumference ranges from about 52-58cm.

If it doesn't fit, you have 45 days to initiate a return.

Note: A larger size to accommodate really big hair is in development. Sign up for our newsletter (at the bottom of this page) to be notified about new products.

Will water get in the opening in the back?

When the drawstring at the back is tightened, the opening is closed, but it is not water tight like a swim cap. The opening is in the back, on the bottom, and has a slight fabric overhang (like a hood), so water runs off the sides and doesn't travel upwards into the cap. As long as you aren't turning your head upside down in the shower (who is?), you should be covered.

Caring For Your Shower Cap

How do I wash it?

You won't need to wash your shower cap every time you use it. Hang it to dry between uses and it should remain fresh for a while.

When it needs a refresh, your Skipper shower cap can be machine-washed on a gentle cycle, then hang it to dry. Do not iron it or use bleach.

The better you take care of your Skipper, the longer it will last.

My old shower cap smells bad after a while. Will Skipper shower caps smell bad?

Traditional shower caps get mouldy and stinky. Skipper was designed to solve this problem.

To avoid it from getting smelly, allow your Skipper shower cap to dry completely before uses.

The lining is made with a 100% recycled polyester that is antibacterial, which will help it stay fresh longer.

It's worn against warm, unclean hair, so it will need to be washed occasionally. When it needs a refresh, toss it in the washing machine on a gentle cycle and hang to dry.

Shipping & Returns

What are my shipping options?

Shipping is calculated at checkout, based on the delivery location. Occasionally, special offers like free shipping will be available in the shipping options at checkout. Skipper products are sent from Edmonton, Alberta, Canada.

Within Canada

Express, tracked courier options are available at checkout. (3-5 business days, with tracking) - Price depends on location and is calculated at check out.

United States

Skipper ships to most USA locations. Cost and delivery times are calculated at checkout and depend on delivery location. Any extra duties or tariffs are the responsibility of the customer and may be required before delivery at your destination. This is determined by current US duties and charges, not Skipper. We wish there were no extra costs for our USA friends!

What if I don't like it? Can I return it?

Give it a try, but if you aren't in love, you don't need to keep it.

We're proud to share that less than 1% of customers have initiated a return or exchange.

You can send it back for a refund or exchange within 45 days of shipment notification. Contact hello@skipperhair.com to initiate the return before sending anything back to us.

Other General Questions

Why does it cost so much more than other shower caps?

This is not your old flimsy shower cap! It's intentionally designed and produced to be much better than what was previously available, which simply costs more to make.

Skipper shower caps are made with high quality, technical materials (not cheap plastic or vinyl), and it's more complicated to sew, which adds to the cost of labour that goes into making each one. You're paying for the elevated materials, smart design, and ethical manufacturing.

These shower caps are truly like small designer raincoats for your hair.

Think of it as an investment in better hair days. It helps preserve hair colour and you'll use less shampoo/conditioner and styling products, so there are cost savings elsewhere!

What materials are used?

The shell is a breathable, waterproof material, similar to a rain coat. We buy leftover fabrics from designer raincoat production, making good use of their remnants and providing you with a high quality shell fabric.

The lining is 100% recycled polyester. It's smooth so it won't snag your hair. It wicks away sweat under the cap, and is antibacterial to keep it smelling fresh longer (it is used against unwashed hair, after all).

The band is lined with a plush fabric that keeps it in place without leaving marks. It's also sound dampening if you wear the cap across your ears.

Where did the idea for Skipper come from?

When Skipper's inventor couldn't find a shower cap that stayed in place and actually worked, she set out to find a better way. She noticed that all the shower caps out there had one thing in common that created all the issues: the elastic around the band. After 18 months in development, Skipper's elastic-free, patented shower caps hit the market.

Learn more about Skipper here.

Elevate your shower routine.

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